![]() If you have an iMac, iMac Pro, or Mac Mini, we recommend an external hard drive that is always plugged in as your Time Machine backup it backs up once an hour automatically. A lot of our customers who get data recovery done actually have a backup but it’s been too long since they backed up. The most important thing is to backup regularly. Stock exchanges back up every second because they can’t afford to lose a second’s worth of their data. Others with home businesses often don’t want to lose a day. Most home users are OK if they lose the last week’s data or so. In that case you would not have to pay the recovery fee just the $75 evaluation fee. Although rare, occasionally we cannot recover the data. If you decide to proceed, we will then recover your data at the quoted price. If you decide not to proceed, you do not owe us any more money and you can pick up your media. When we give you this quote, you can decide if you want to proceed or not. It’s $75 to check in the media for evaluation: we determine how your media has failed, if we can get a full or partial recovery, and how much it will cost to recover the data. ![]() They can fail in many other ways.īecause media can fail in so many different ways, we need to first evaluate how your media has failed to determine how labor intensive the recovery process will be. Drives can fail due to firmware or other failures in the controller board. Drives can fail because of mechanical problems. Drives can fail because the sectors on the drive get damaged. We use a variety of hardware and software tools to help gain access your data and copy it to a working drive.ĭrives can fail because the software that runs the drive gets confused or corrupted. Media like hard drives, SD cards, SSDs fail in many different ways. Both companies feature ISO certified clean rooms, transparent and competitive pricing, and astonishing customer service.Data recovery is the process of salvaging data off of storage media that is failing in some way. ![]() Failed MediaĬompletely failed drive, or physically damaged? While we may not be able to recover anything with our tools, we have partnered with DriveSavers, as well as Revenant Data Recovery, to recover as much as possible. Depending on the severity of hard drive failure, the process may take two weeks or more. We can replace your drive with a brand new solid state drive (SSD), and transfer most, if not all, of your data. Is your hard drive on the verge of failing? Not to worry. ![]() Depending on the size and how long you’ve been using your computer after the deletion, our tools may re-find that data and re-establish that reference, effectively reversing the deletion process. When a file is deleted, the reference that points to the data is removed, telling the computer that block of data is free space to use for other files. Deleted FilesĪccidentally deleted your tax information, or some other valuable files? The good news is that your data may not be completely gone yet. Please note: Metro Computerworks provides no guarantee of the integrity of data or the ability to recover it. We charge a sliding scale based upon the amount of data to transfer and the severity of data loss. Don’t have a backup? Depending on the state of the drive, we may be able to recover the data. Next, bring your backup on by and we’ll take care of the rest. First, make sure that you’re keeping up-to-date backups at all times on an external drive and/or a cloud service. Dead laptop? Failing or near-failing hard drive? Deleted files? We may be able to recover it.
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